jt888 Privacy Policy

1. Introduction

jt888 ("we", "us", "Platform") operates the online casino and sports betting platform accessible at jt888.ws. We take the privacy of our users seriously and are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection principles. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the parties with whom we may share it, and the rights you hold in relation to your data.

This Privacy Policy should be read alongside the jt888 Terms and Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms and Conditions. This Policy applies to personal data collected through the jt888 website and any associated mobile interfaces used to access the Platform.

2. Information We Collect

When you register and use the jt888 platform, we collect the following categories of personal information:

• Identity information: your name, date of birth, and where required for age or identity verification, copies of government-issued identification documents such as a National ID card or passport.
• Contact information: your mobile phone number (Grameenphone, Robi, Banglalink, Teletalk, or Airtel) and, where provided, your email address.
• Financial information: the mobile wallet identifiers (bKash, Nagad, Rocket, Upay) or card details (Visa, Mastercard) associated with your account for the purpose of processing deposits and withdrawals. Full payment credentials are not stored on our servers — transactions are handled via secured payment processor integrations.
• Usage and behavioural data: details of the games you play, bets placed, session durations, pages visited, features accessed, and interactions with promotional content on the jt888 platform.
• Technical data: your IP address, device type and model, operating system, browser type, and mobile network operator. This data is collected automatically when you access the Platform and is used for security monitoring, fraud prevention, and service optimisation.

We collect only the data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or religious beliefs. We do not knowingly collect personal data from individuals under the age of 21.

3. How We Use Your Information

jt888 uses the personal data we collect for the following purposes:

• Account management: to create and maintain your jt888 account, verify your identity, process deposits and withdrawals, and provide access to games and betting markets.
• Regulatory compliance: to fulfil anti-money laundering (AML), Know Your Customer (KYC), and responsible gaming obligations, and to comply with any applicable legal or regulatory requirements.
• Security and fraud prevention: to monitor account activity for suspicious behaviour, prevent unauthorised access, detect and investigate fraud, and protect the integrity of the Platform.
• Service improvement: to analyse usage patterns, improve the performance of the Platform, develop new features, and personalise content recommendations where you have consented to this.
• Marketing communications: where you have provided consent, to send you promotional offers, bonus notifications, and updates about new games or features on the jt888 platform. You may withdraw marketing consent at any time by contacting jt888 support.

4. Legal Basis for Processing

jt888 processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfil the contract between jt888 and the player, including account creation, payment processing, and game access.
• Legal obligation: processing required for compliance with AML, KYC, responsible gaming, and other applicable regulatory obligations.
• Consent: processing for marketing communications and non-essential personalisation, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Information

jt888 does not sell your personal data to third parties under any circumstances. We may share your information with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa and Mastercard gateway providers require transaction data to process deposits and withdrawals on your behalf. These providers operate under their own privacy policies and applicable financial regulations.
• Identity verification providers: where required for KYC compliance, we may share identity documents and related data with third-party verification service providers. These providers are contractually bound to use your data only for the stated purpose.
• Game content providers: studios such as Pragmatic Play, Evolution Gaming, Microgaming, Spribe and Ezugi may receive anonymised session and gameplay data to support game integrity, RNG certification, and technical support. They do not receive your name, contact details, or payment information.
• Law enforcement and regulatory bodies: where we are required by applicable law to disclose personal data to government authorities, law enforcement agencies, or financial intelligence units, we will do so. We will attempt to notify you of such disclosures where permitted by law.

We require all third parties with whom we share data to implement appropriate technical and organisational security measures and to process your personal data only for the specific purposes for which it was shared.

6. Payment Data Security

jt888 takes the security of financial data very seriously. When you make a deposit via bKash, Nagad, Rocket, Upay, Visa or Mastercard, the transaction is routed through a secured payment gateway. jt888 does not store complete card numbers, CVV codes, bKash PINs, or Nagad wallet PINs on its servers. Payment credentials are tokenised by our payment processor partners and are not accessible to jt888 employees or systems in plain text.

You should never share your bKash, Nagad, Rocket or Upay PIN with any party, including jt888 support staff. jt888 will never ask you to provide your mobile wallet PIN via chat, email, or any other channel. If you receive a request purporting to come from jt888 asking for your PIN or password, please treat it as suspicious and contact us immediately.

7. Cookies and Tracking Technologies

jt888 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Essential cookies: required for the Platform to function correctly. These include session cookies that keep you logged in while you navigate the site, and security cookies that help us detect and prevent fraud. These cookies cannot be disabled without affecting the functionality of the Platform.
• Performance and analytics cookies: used to understand how players use the Platform, which pages are most visited, and how long sessions last. This information is used in aggregate form to improve the Platform's performance and user experience.
• Preference cookies: used to remember your settings and preferences, such as language preference, so that the Platform displays correctly on your next visit.

You may disable non-essential cookies via your browser settings. Note that disabling certain cookies may affect the functionality of some features of the jt888 platform. jt888 does not use third-party advertising cookies or cross-site tracking pixels.

8. Data Retention

jt888 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal retention obligations. In practice, this means that account data, transaction records, and KYC documentation are typically retained for a period of five years following account closure, in order to comply with AML regulations and financial record-keeping requirements.

Usage and technical data that is not required for regulatory compliance purposes is retained for shorter periods, typically 12 to 24 months, after which it is anonymised or deleted. Marketing consent preferences and opt-out records are retained indefinitely to ensure we do not contact players who have withdrawn consent.

9. Your Data Rights

You have the following rights in relation to the personal data jt888 holds about you:

• Right of access: you may request a copy of the personal data jt888 holds about you. We will respond to verified access requests within a reasonable timeframe.
• Right to rectification: if you believe any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Minor details such as contact number can often be updated directly via your account settings.
• Right to erasure: in certain circumstances, you may request that we delete the personal data we hold about you. Note that we may be required to retain certain data for legal or regulatory reasons even following an erasure request.
• Right to restriction: you may request that we restrict processing of your personal data in certain circumstances, for example while a dispute about the accuracy of the data is being resolved.
• Right to withdraw consent: where we process your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time by contacting jt888 support.

To exercise any of the above rights, please contact the jt888 support team. We may need to verify your identity before processing a data rights request. We will respond to all verified requests as promptly as possible and in any case within the timeframe required by applicable law.

10. Children's Privacy

The jt888 platform is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that an account has been created by or on behalf of a person under 21, we will suspend the account immediately, forfeit any associated balances, and delete the personal data associated with that account to the extent permitted by applicable law. If you believe a person under the age of 21 has created a jt888 account, please contact our support team immediately.

11. Data Security

jt888 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the jt888 platform, access controls that restrict internal access to personal data on a need-to-know basis, regular security reviews of our systems and infrastructure, and secure data storage practices for all personal and financial records.

While we take all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jt888 account credentials. If you suspect your account has been compromised, please contact jt888 support immediately so that we can take appropriate protective action.

12. Third-Party Links

The jt888 platform does not include links to third-party websites. All content and navigation on the Platform remains within the jt888 domain. If you access any external site independently, please be aware that jt888 has no control over the content or privacy practices of that site, and this Privacy Policy does not apply to any external website or service.

13. Changes to This Privacy Policy

jt888 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will update the effective date shown at the top of this page. We encourage all registered players to review this Privacy Policy periodically. Your continued use of the jt888 platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jt888 handles your personal data, please contact our support team. We are available 24/7 and will address all privacy-related enquiries promptly. You can reach us via the contact details published on the jt888 platform. All privacy requests will be handled confidentially and in accordance with jt888's internal data governance procedures.